Privacy Policy

1. Data controller

IPTVBESTLIFE is responsible for your personal data. Contact us at support@iptvbestlife.com or via the contact page.

2. What we collect

• Contact details you share with us — for example your WhatsApp number, name and email address.
• Service details — the plan you choose, activation dates and the devices you tell us about.
• Messages you send us for sales and support.
• Website usage data — only if you accept analytics cookies (see below).

We do not ask for more information than we need to provide and support the Service.

3. How we use your data

• To set up free trials and subscriptions and provide the Service (contract).
• To answer your questions and provide support (legitimate interest / contract).
• To improve our website, if you have given consent to analytics (consent).
• To meet legal and accounting obligations (legal obligation).

4. WhatsApp

When you contact us on WhatsApp, your messages are processed by WhatsApp (Meta) under its own privacy policy. We use the conversation only to provide the Service and support you.

5. Cookies and analytics

Our website uses only what is strictly necessary to function — for example remembering your light/dark theme preference in your browser. If we enable analytics tools such as Google Analytics or Meta Pixel, they are loaded only after you accept them in the cookie banner. You can change your choice at any time by clearing your browser's site data for this website.

6. Sharing

We do not sell your personal data. We share it only with service providers who help us operate (such as hosting, messaging and, with your consent, analytics), and where required by law.

7. International transfers

Some providers may process data outside your country. Where this happens, we rely on appropriate safeguards such as standard contractual clauses.

8. Retention

We keep personal data only as long as needed for the purposes above — typically for the duration of your subscription and a reasonable period afterwards for support, legal and accounting reasons.

9. Your rights

Depending on where you live (including under the EU/UK GDPR), you may have the right to access, correct, delete, restrict or object to the processing of your data, to data portability, and to withdraw consent at any time. To exercise these rights, contact us at support@iptvbestlife.com. You also have the right to complain to your local data protection authority.

10. Security

We use reasonable technical and organisational measures to protect your data.

11. Children

Our Service is not directed at children under 16, and we do not knowingly collect their data.

12. Changes

We may update this policy. The "last updated" date shows the latest version.